FAQ Momento

Tout ce que vous devez savoir sur les Memory Stamps, le stockage d'archives, la confidentialité et l'utilisation de Momento avec votre téléphone.

Getting started

How does Momento work?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

What exactly is a Memory Stamp?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

What can I add to a Memory Stamp?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Can I create a Memory Stamp for an earlier date?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I need to use Momento every day?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can I edit or delete a Memory Stamp?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

How long can a Voice Note be?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Archive & storage

How does Momento work?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

What exactly is a Memory Stamp?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

What can I add to a Memory Stamp?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Can I create a Memory Stamp for an earlier date?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I need to use Momento every day?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can I edit or delete a Memory Stamp?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

How long can a Voice Note be?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Privacy & sharing

How does Momento work?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

What exactly is a Memory Stamp?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

What can I add to a Memory Stamp?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Can I create a Memory Stamp for an earlier date?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I need to use Momento every day?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can I edit or delete a Memory Stamp?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

How long can a Voice Note be?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Phone & access

How does Momento work?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

What exactly is a Memory Stamp?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

What can I add to a Memory Stamp?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Can I create a Memory Stamp for an earlier date?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I need to use Momento every day?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Can I edit or delete a Memory Stamp?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

How long can a Voice Note be?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.